Revolutionizing Healthcare Access: Included Health's Expert Medical Opinion Service Joins Springbuk Activate

Way back in Season 1 of our Healthcare on the Rocks podcast, we talked with Josh Reimer, the Director of Channel Partnerships at Included Health, about many of the challenges of today's healthcare system. 

Since then, Included Health has joined the Springbuk Activate Partner Marketplace, which enables Springbuk clients to see how they can improve care outcomes for members with complex specialty conditions. With the help of Included Health, employers with high-cost claimants can lower costs, provide better outcomes, and improve the satisfaction of their members.

Below, you'll find highlights and takeaways from their conversation. Ready to listen to the full episode? Click here.

The Expert Medical Opinion Revolution: Simplifying Access to High-Quality Care

Josh Reimer shed light on the current state of healthcare and the need for simplified access to quality care:

• 50% of individuals struggle to understand their insurance
• 33% of people avoid medical care altogether
• Over 16,000 physician offices closed during COVID
• 30% of healthcare spend is considered waste

Included Health is addressing these challenges by:

1. Providing access to over 4,000 leading clinical experts nationwide
2. Leveraging data science and technology to connect members with the right care
3. Offering wraparound support through dedicated care coordinators and in-house clinicians

The Impact on Employers & Employees

Employers partnering with Included Health are seeing impressive results:

• $9,800 average savings per medical opinion in the first year
• $17,800 average savings for musculoskeletal cases where treatment plans were changed
• 90% adherence to expert medical recommendations
• Improved health outcomes and reduced healthcare waste

Revolutionizing Healthcare Access

Included Health's approach to revolutionizing healthcare access includes:

• Clinical expertise: A panel of 4,000 top clinical specialists and subspecialists nationwide
• Data and technology: Over 200 advanced machine learning algorithms to connect members with the right in-network care
• Wraparound support: Dedicated care coordinators and in-house clinicians providing compassionate support throughout the care experience

Supporting Diversity & Inclusion

Included Health offers specialized services for the LGBTQ+ community, including:

• Access to vetted, affirming, and culturally competent care
• A dedicated team of queer and trans-led care coordinators
• Specialized recommendations to close gaps in care
• Guidance and support for LGBTQ+ claims, network, and legal support

As a partner in the Springbuk Activate marketplace, Included Health's Expert Medical Opinion service is now readily accessible to employers and benefits consultants looking to implement effective healthcare management programs. 

This partnership allows for seamless integration with Springbuk's Health Intelligence™ platform, enabling data-driven decisions and improved health outcomes for employees facing complex medical conditions.

By addressing the often-overlooked challenges in accessing high-quality care, Included Health is poised to play a crucial role in employee benefits packages, helping employers reduce healthcare costs while improving member experiences and outcomes.

To learn more about Included Health and their partnership with Springbuk through the Activate marketplace, visit springbuk.com/activate
Listen to the full episode